Frequently Asked Questions
When does the course start and finish?
This course starts on May 20, 2019 It is an asynchronous online course designed to be completed in 4 weeks. Participants will spend approximately 2 hours each week on viewing lectures, answering quizzes, and completing discussion, reading, and homework assignments. It is recommended that you complete each week's work within that week to stay in sync with other learners.
When is the last day for registration?
May 17, 2019
Will the instructor be available for feedback and questions?
Absolutely! Your instructor will provide feedback for each assignment and will be available via email or phone for any questions you may have. A discussion forum is also available where participants can post questions.
How long do I have access to the course material?
You will have unlimited access for 3 months from the start date of this course.
Will I receive a Certificate of Completion?
In order to receive a Certificate of Completion you must complete the following each week:
1. View all video lectures
2. Answer all quizzes
3. Complete all assignments
When you complete these three items you can expect to receive you certificate within 2 weeks.
What if I am unhappy with the course?
We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 14 days and we will give you a full refund.
I am having trouble enrolling. Help!
We're sorry to hear this. Here are some options:
1. Try enrolling with a different browser or with a different device (laptop, tablet, smart phone, etc.)
2. Email us at firstname.lastname@example.org for an invoice. This will be emailed to you and you can pay through the link provided in the invoice.
2. Call us at 214-945-3890 M-F 9am-5pm CT and we can take your credit card payment over the phone.